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Get to know us better, through our Insights blog

Want to explore our innovative solutions, success stories, and industry insights across the Americas region? Make sure to visit our dedicated blog.

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Americas Leadership Team
Christof Fahr

GBS Americas Head

Ameen Sahibzada

Account Management

Jill Jackson

Finance

Nicole McKernan

Hire-to-Retire

Liz Capell

Process Optimization & Digitalization

Paula Oubiña

Purchase-to-Pay

Jason Dobson

Project Services

Amy Larsen

Business Solutions & Services

Michelle Irwin

Communications & Training

Wolfgang Satori

Opportunity-to-Cash

Nikolas Barth

Digital Solutions

Robert Koca

Record-to-Report

Mark Richardson

Operations

Paula Oubiña

Argentina & South America

Cláudio Cordeiro de Lima

Brazil

Diana Lourenco Penteado Greco

Mexico & Central America

Christof Fahr

United States & Canada





Explore our service locations

Argentina & South America

Our Argentina service unit works alongside Chile, Colombia, Ecuador and Peru members to offer solutions across South America. With over 250 members and six languages provided including; Spanish, English, German, French, Italian and Portuguese. We are positioned to help you transform your business.

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Brazil

With a team of over 380 dedicated members, our Brazil service unit excels in optimizing elements and processes across our specialized business areas. We consistently achieve an impressive 18% savings per process performed, executed and digitalized. Learn more about how the service unit can help create value that lasts.

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Mexico & Central America

With over 48,000 automated hours, our Mexico center with teams in El Salvador and Costa Rica, provides comprehensive support to customers across the entire region. We offer value-added, flexible shift operations and expert services dedicated to business understanding and digitalization, having optimized over 85 processes and counting.

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United States & Canada

The United States & Canada service unit carries out our end-to-end services alongside the global GBS partner network. With over 350 employees across North America and serving the languages English and French-Canadian, we've helped countless customers create unique solutions for successful business transformations.

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Key figures across our region

5.2 million

Use Tax Savings with Tax-Sights™ solution in 2023

20

Years experience in shared services

6.3 million

Automated transactions in 2022